Frequently Asked Questions

Frequently Asked Questions Categories

Find answers to the most common questions from our customers regarding food orders, delivery services, and menu details — helping you quickly and easily get the information you need.

Simple steps and guidance for ordering food and using Kaew Kai Krob’s services.

Search for the nearest Kaew Kai Krob branch and enjoy our delicious menu near you.

Products

Grilled chicken menu and authentic Isan dishes from our restaurant, featuring our signature crispy grilled chicken recipe.

The story of Aunt Kaew — from a small beginning to the legendary crispy grilled chicken from Lat Krabang.

Frequently Asked Questions

Booking & Menu Information

The minimum catering order starts at 13,000 THB. Customers can choose between two options: a catering set menu or customizing the menu items based on their preferences.

We recommend booking at least 5–7 days in advance to allow time for menu planning and preparation of fresh ingredients.

Our popular menu includes signature crispy grilled chicken, a variety of som tam (papaya salad), larb, nam tok, tom saep, sticky rice, and many other Isan specialties. You can check the full menu details directly from our restaurant.

Yes. We can adjust the menu and service style to suit elderly guests and children.

Yes. We can prepare special menu options for vegetarian guests or specific dietary needs upon request. Please inform us in advance when making your reservation.

Yes. You can choose non-spicy dishes such as grilled chicken, sticky rice, pork dishes, or other menu items with reduced spice levels.

On-Site Catering Services

Yes. All dishes are freshly prepared at the event to ensure the best taste and food safety.

Yes. We provide the necessary dining equipment such as disposable plates, spoons and forks, and plastic cups (for customers who order beverages).

The standard service time is 3 hours (including preparation and serving time). If you need a longer service period, additional time can be arranged with extra charges.

There will be no waitstaff. The service style is buffet-style food, and guests can serve themselves.

Our team usually starts with 2 staff members, and the number may increase depending on the menu and event size. This will be coordinated in advance before the event.

Pricing & Payment

The service includes travel within 50 kilometers. For locations farther than that, an additional travel fee of 20 THB per kilometer will apply.

We accept cash, bank transfer, or cash payment to our staff. Currently, credit cards are not accepted.

Yes. We can issue a quotation and tax invoice upon request. Please inform us in advance when making your booking.

Yes. Customers can change the event date or time by notifying us at least 3 days in advance, subject to our schedule availability.

Environment & Equipment

We use a smokeless grill system suitable for both indoor and outdoor venues. It operates with an electric fan and produces only a small amount of smoke during grilling.

Menu Details & Additional Services

Yes. We offer child-friendly menu options, and the spice level can be adjusted according to your preference.

Yes. Our catering services are available in Bangkok and other provinces. Travel distance and minimum order requirements will be discussed in advance.

Yes. We provide food containers so guests can take leftover food home.

For quality, food safety, and hygiene reasons, we use only ingredients prepared by our restaurant. Therefore, we are unable to cook food made from ingredients brought by customers.